Is this Sutton West hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sutton West hotel have a swimming pool?

Yes, this Sutton West hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sutton West hotel?

Best-rates for the Sutton West hotel starts from $86 per night with includes Wellness Facilities, Spa, Wheelchair Accessible, Business Services, Bedding/Linens, Security/Safety, Breakfast, Internet, Air Conditioner, Pool, Accessibility, Bar, Guest Services, Child Friendly, Kitchen, Laundry, Parking, TV, Fireplace/Heating, Restaurant, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sutton West hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sutton West hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sutton West hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sutton West hotel?

Based on the information reported by the owner or manager, the Sutton West hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sutton West hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn London - Sutton by IHG | Hotel in Sutton

| 8.2 (1005 Reviews) | 1 Bathroom

Sutton West Hotel | Holiday Inn London - Sutton by IHG

Hotel in Sutton West, Sutton

Hotel in Sutton with a 24-hour health club and an indoor pool
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Hair dryer

Shower/tub combination

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Free rollaway beds

Bed sheets

Hypo-allergenic bedding

Portable fan

Heating

Desk

Phone

Iron/ironing board

Connecting rooms available

Breakfast

Coffee/tea in common area(s)

To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12 per person

24-hour room service

1 restaurant

1 bar

Refrigerator (on request)

Electric kettle

Coffee/tea maker

Free tea bags/instant coffee

Parking

Uncovered self parking on site (GBP 15 per day)

Height restrictions apply for onsite parking

Wheelchair-accessible parking and van parking available

Accessibility

In-room accessibility

Assistive listening devices available

4 on-site accessible parking spaces

Elevator

Stair-free path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

Accessible bathtub

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Bathroom emergency pull cord

Braille signage

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Activities

Steam room

Sauna

Children's pool

24-hour health club

Indoor pool

Hot tub

Entertainment

Digital channels

Flat-screen TV

General

Computer station

Meeting rooms - 8

Conference space (484 square feet)

Business center

Elevator

Banquet hall

Front-desk safe

Free newspapers in lobby

Vending machine

ATM/banking services

Arabic

Russian

French

English

Filipino

Portuguese

Italian

Polish

Spanish

Chinese (Mandarin)

Latvian

Ukrainian

Lithuanian

Smoke-free property

TV in lobby

Guest Services

Travel crib

Children's pool

Indoor pool

Laundry facilities

Refrigerator (on request)

Free rollaway/extra beds

Dry cleaning service

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free rollaway/extra beds! cribs (infant beds) are not available.

Payment Policy

Fee for to-go breakfast: approximately gbp 12 per person uncovered self parking fee: gbp 15 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Sharon

Jan 26, 2026 03:06:57 AM

Review Score: 4

Summary: The rooms were very tired. The bathroom felt grotty

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 Queen Bed, Accessible Room Size: m² 1 Queen Bed	General Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 Queen Bed Room Size: 237 square feet m² 1 Queen Bed	General Square feet - 237, Number of bedrooms - 1, Ping - 7, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square meters - 22
Suite, 1 King Bed with Sofa bed Room Size: 237 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 237, Free newspaper, Minibar, Number of bedrooms - 0, Ping - 7, Sofa bed, Extra bed count 2, Square meters - 22, Bathrobes, Slippers, Wardrobe or closet, In-room safe, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 Queen Bed (High Floor) Room Size: 238 square feet m² 1 Queen Bed	General Square feet - 238, Number of living rooms 0, Minibar, Number of bedrooms - 0, Ping - 7, Extra bed count 1, Square meters - 22, Bathrobes, Slippers, Wardrobe or closet, Bed count minimum 1, In-room safe, Bed count maximum 1
Standard Room, 2 Double Beds Room Size: 237 square feet m² 2 Double Beds	General Square feet - 237, Number of bedrooms - 1, Wardrobe or closet, Ping - 6.66, Sofa bed, Bed count minimum 2, Extra bed count 2, Square meters - 22, Bed count maximum 2
Standard Room Room Size: 238 square feet m² 1 Twin Bed	General Square feet - 238, Raised toilet seat, Number of bedrooms - 1, Ping - 7, Wardrobe or closet, Room and bed type depend on availability check-in, Grab bar - near toilet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Suite, 1 King Bed, Corner Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, Free newspaper, Minibar, Number of bedrooms - 1, Sofa bed, Square meters - 25, Extra bed count 2, Bathrobes, Slippers, Wardrobe or closet, Bed count minimum 1, In-room safe, Bed count maximum 1
Premium Room Room Size: m² 1 Twin Bed	General Bathrobes, Minibar, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, In-room safe, Bed count maximum 1
Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed) Room Size: m² 2 Queen Bed and Double Sofa Bed	General Number of living rooms 0, Bathrobes, Minibar, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, In-room safe, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Premium Room, 1 Queen Bed with Sofa bed Room Size: m² 2 Queen Bed and Double Sofa Bed	General Bathrobes, Minibar, Number of bedrooms - 1, Wardrobe or closet, Sofa bed, In-room safe, Bed count minimum 2, Extra bed count 2, Bed count maximum 2